We know that arriving in a new city, whether to live or to work, can be a challenge, and we aim to make your arrival as easy as possible.
Before you start
It's a very good idea to stay in touch with your new manager (or the person who offered you the job) before you start, and perhaps make arrangements to come in for a visit and talk through the role and arrangements for your first day (When should you arrive? Where will you be based?)
When you're first offered a role at the University you should get a Welcome Pack, either on paper or electronically, that will help you get everything set-up and ready for your arrival. Make sure you've provided all the information requested and returned all the forms.
You need to return a signed copy of your employment contract, a bank details form, and proof of identity to Human Resources if you haven't already provided them. Ideally you should do this before you start, or on your first day at the latest. You will then be confirmed on our HR/Payroll system.
When you'll be paid
You can find information about your salary and how it is paid here: Your Pay
Our normal pay dates are here: Payroll Forms, Deadlines & Deductions (these differ for Sunderland and London).
Getting access to computer and phone facilities
Newly-appointed members of staff receive a unique username and password that allows access to email, the University network and other computing facilities. You do need an account even if you are not expecting to use IT as part of your job. If you work at a desk you'll also also provided with unique phone extension for the purposes of your work.
You'll be told how to activate your IT and email account as part of your Welcome Pack:
- Please visit: selfservice.sunderland.ac.uk/staff-confirmation and complete the right hand box. This can be completed ahead of your start date. You will be asked for your 7 digit Employee Number (this is printed on the top right of your offer letter), your National Insurance Number, and your name as you wish it to appear in your staff email address and on your staff card. Only include your preferred first name and family name.
- Once you have entered those details the webpage should give you a six character user ID. Please make a note of this ID and provide this to your line manager as soon as you have it.
- On your first day in your new role please contact our IT Service Desk on extension 3333 (0191 515 prefix if off campus) requesting activation of your account. Our Service Desk will activate your email, provide a temporary password and advise you to log into Selfcare at selfcare.sunderland.ac.uk and reset your password to something more personal and secure. Your staff email address will then be available for you to use.
- Your line manager will arrange for access to files, folders, share drives and any core business systems you require for use in your new role.
- Should an error occur during the creation of the ID and email please contact a member of the HR team on one of the numbers listed – prefix 0191 515 if off campus.
Once you have started your job, activated your account and changed your password you can request your staff card. All staff must carry a staff card when on campus for ID purposes and to access various University facilities. See here for details: staff card.
Your induction is designed to support you in feeling part of the University. It is the first step to you learning about the requirements of your role and what is expected of you as an employee.
Your induction process provides a framework to support you through the first days, early weeks and months. Our aim is to ensure that you are effectively integrated into your team and working environment, meeting people to build relationships and understand our work practices and standards.
We want you to have a good understanding of the values, principles and objectives of the University and to be clear on the positive impact you can make to the student experience, under our brand of a Life Changing University.
First things first, please book your place on the next New Staff Welcome Event, dates can be found on the Course and Events page.
You may find some helpful information in our guidance notes and templates:
Finding your way around
We have a wide range of on-site amenities and first-class facilities surrounded by amazing river scenery and vibrant city centres. Our two Sunderland campuses and our London Campus are perfectly placed to ensure a life-changing experience for students and staff. Images of our campuses.
For more information and pictures of Sunderland see the main University website. Sunderland City Council has a website with things to do and see in the City. The council also has a range of helpful maps of the City and the Region.
Where to eat on and off campus
There is a wide range of placesto buy food and drink on our campuses, to eat-in or take-away.
Our City Campus is also within easy reach of local bars and restaurants, for example on nearby High Street West, Green Terrace and in the Park Lane shopping village, as well as across the city centre.
This page was published on 20 June 2017