Academic Quality Handbook
The Academic Quality Handbook is the definitive collection of the latest copies of all the procedures, templates and forms relating to all academic quality processes of the University.
It is divided into a number of sections from high level strategy through programme development and approval; regulations and assessment policy; complaints and appeals procedures; to APL and Handbooks.
The sections are intended to be self-explanatory, however if you have any queries or comments then please contact Quality Support in Academic Registry via email quality.management@sunderland.ac.uk
Quality Support Team
The Quality Support Team is located in the Gateway, Floor 1 at City Campus.
For queries relating to the Academic Quality Handbook please contact Quality Support on quality.management@sunderland.ac.uk
Quality Support Manager: Leigh-anne Hargreaves
e: Leigh-anne.Hargreaves@sunderland.ac.uk
Quality Support Coordinator: Kirsty Watson
e: kirsty.watson@sunderland.ac.uk
T: 0191 515 3775
Quality Support Coordinator: Fiona Lamb
e: fiona.lamb@sunderland.ac.uk
T: 0191 515 3428
Quality Support: Jenny Ho
T: 0191 515 2197
Faculty Facing Quality Officer and Quality Assistant
Faculty of Arts and Creative Industries
Quality Officer: Susan Alexander
e: susan.alexander@sunderland.ac.uk
T: 0191 515 3519
Quality Assistant: Shaun Cowell
e: shaun.cowell@sunderland.ac.uk
Faculty of Business, Law and Tourism
Quality Officer: Lyndsay Brown
e: lyndsay.brown@sunderland.ac.uk
T: 0191 515 3809
Quality Assistant: Kevin Williamson
e: kevin.williamson@sunderland.ac.uk
T: 0191 515 2398
Faculty of Education and Society
Quality Officer: Sarah Hellawell
e: sarah.hellawell@sunderland.ac.uk
T: 0191 515 2797
Quality Assistant: Shaun Cowell
e: Shaun.Cowell@sunderland.ac.uk
Faculty of Health, Sciences and Wellbeing
Quality Officer: Margaret Young
e: margaret.young-1@sunderland.ac.uk
T: 0191 515 2510
Susan Alexander (School of Medicine)
e: susan.alexander@sunderland.ac.uk
T: 0191 515 3519
Quality Assistant: Diane Mitchell
(Monday - Wednesday (AM))
e: diane.mitchell@sunderland.ac.uk
Quality Assistant: Shaun Cowell
e: Shaun.Cowell@sunderland.ac.uk
Faculty of Technology
Quality Officer: Carol Gardner
e: carol.gardner@sunderland.ac.uk
T: 0191 515 2065
Quality Assistant: Kevin Williamson
e: kevin.williamson@sunderland.ac.uk
T: 0191 515 2398