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Please find here copies of user guides for the Awards and Verification Portal
For Students (past and present) - Student User Guide - Awards and Verification Portal
For Third Party Organisations - Third Party User Guide - Awards and Verification Portal
If after reading through the relevant user guide you still have problems accessing the Portal please email registrydigitaldocs@sunderland.ac.uk and a member of the Awards Team will respond to your query as soon as possible.