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Maintaining good levels of staff attendance and well-being contributes to the University’s ability to deliver excellent customer service and student experience, and helps to promote good morale amongst employees.

While it is recognised that most employees will occasionally have genuine and acceptable reasons to be absent from work, any absence will cause operational difficulties, undermine quality, efficiency and staff morale, and increase costs. Overall, sickness absence can have a substantial impact on the University’s productivity and financial sustainability.

The University recognises that it is important to have a proactive and positive approach to managing sickness absence which ensures that issues are managed fairly, responsibly and consistently. Absence levels are often lowest in areas where managers have a clearly defined responsibility for monitoring absence and where they take a close and genuine interest in their staff. The effective management of sickness absence can reduce absence levels to the mutual benefit of both individuals and the organisation.


October 2011

October 2011

From: Human Resources

As part of: Help for People Managers, Working Here